Project Overview
A large OEM customer required on-site technical resources to roll out Windows 7 in four European countries for their well-known luxury automotive customer.
The end customer required on-site full-time employees (FTEs) to provide Windows 7 deployment services. The resources needed to have in-depth knowledge of operating system support and configuration and be able to manage a newly developed deployment and application packaging tool.
Outsource EDV provided the resources with the right skills, experience and language skills to exceed the client’s expectations. We provided daily real-time updates and were proactive in communicating any application packaging issues before they were moved to a live environment.
Results and achievements
In just over 3 months, over 3000 operating system upgrades were successfully completed across four countries.
Outsource EDV provided staging, deployment and floorwalking resources to manage the on-site installation process from start to finish.
Customer testimonial
“Despite difficult conditions in the running production facility, where there were many challenges such as lack of space, access barriers and various other hurdles, the installation teams remained positive, worked hard and ensured that the rollout was completed on time, within budget and most importantly with minimal impact on the ongoing operational processes (BAU).”
Summary
This project demonstrates our ability to deliver complex operating system deployments efficiently and cost-effectively, whilst providing the highest quality of service. Through our partnership approach and commitment to excellence, we have not only exceeded our client’s expectations but also laid the foundations for future business opportunities.